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FAQs

GENERAL QUESTIONS

Frequently Asked Questions

You will find answers to our latest technologies and health care specialist services and more. Please feel free to contact us if your questions aren’t answered in below.

Yes, our emergency room is open 24 hours, 7 days a week serving the community!
When you visit SilverLake ER, you can be sure that you will only be seen and treated by highly trained, experienced physicians. Our physicians will evaluate you at no cost, then form a specialized treatment plan that works for you.
No, you do not need insurance to be treated. We bill most insurance plans but we also accept self-pay patients.
Yes. SilverLake ER is equipped to provide emergency care to people of any age including children and infants. We provide a designated area specifically for children and infants to decrease the fear of seeing a doctor.

Just like traditional hospital emergency rooms, we provide care 24/7. However, unlike regular Emergency rooms we have no wait time and provide a personalized treatment plan that works with your needs.

If your illness requires you to stay longer in the emergency room, we can accommodate your stay with us for observation in our state-of-the-art observation suites. All rooms include lightning-fast internet and streaming capabilities so you don’t miss out on work or leisure. Stay includes personalized meals customized to the patient’s diet.

If the patient needs to be transferred then we coordinate transportation and paperwork to the facility of your choice (if possible). We coordinate with the top specialists in the Houston area to continue the best care for you, we don’t settle for second best.

We are a fully functioning Emergency room. With have a state-of-the-art radiology and lab department that include: CT scan, Calcium Scoring, CT coronaries, Ultrasound (OB and nonOB), 2D ECHO, Venous Doppler, Xray, Full in-house lab with same day results, Rapid covid tests (15minute results, PCR Covid test (35-minute results) and much more. We coordinate with your choice of specialists to get you the best care for your results.
A valid Photo ID and an active insurance, and if you don’t have insurance, we have self-pay options.
We bill most insurance plans. You can always call or visit any of our emergency rooms for more information.

We Work With Most Insurances

We will be glad to file a predetermination for you to verify coverage of any necessary treatment. We accept most PPO insurances.

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SilverLake ER – Open 24/7