FAQs
Frequently Asked Questions
EMERGENCY
Yes, SilverLake ER is open 24 hours a day, 7 days a week, including holidays.
If you require hospitalization, our team will coordinate with a nearby hospital for your admission.
No, appointments are not necessary at the emergency room. You can walk in anytime.
No, you cannot schedule an emergency room appointment online. When an emergency happens to you or a loved one, you can always rush to our emergency room at any time of the day.
If the patient needs to be transferred then we coordinate transportation and paperwork to the facility of your choice (if possible). We coordinate with the top specialists in the Houston area to continue the best care for you, we don’t settle for second best.
Please bring your insurance information, photo identification, and any medical history you may have.
We strive to provide immediate medical attention to our patients upon arrival. However, wait times may vary based on the volume of patients in the emergency room.
SilverLake ER provides the same level of emergency medical services as a hospital emergency room, including advanced diagnostic imaging and laboratory services.
SilverLake ER provides a full range of emergency medical services, including diagnostic imaging, laboratory testing services, urgent care, medical clinic, medical pharmacy, and medical spa. We cater to both minor and severe emergencies, from simple headaches down to breathing difficulties.
BILLING & INSURANCE
Yes, we accept most major insurance plans, including HMOs.
We accept most major insurance plans, including Blue Cross Blue Shield, Cigna, United Healthcare, Humana, and many more.
No, you do not need insurance to be treated at SilverLake ER. We accept both insured and uninsured patients.
You can call our billing department, and we can help verify your insurance coverage and benefits.
The cost of an emergency visit can vary depending on the level of care and services provided. We strive to be transparent in our billing and can provide an itemized bill upon request.
We require payment at the time of service. However, we can provide payment plan options for patients who need assistance.
If the patient needs to be transferred then we coordinate transportation and paperwork to the facility of your choice (if possible). We coordinate with the top specialists in the Houston area to continue the best care for you, we don’t settle for second best.
Yes, we can provide an estimate of costs before treatment upon request.
Yes, we offer payment plan options for patients who need assistance.
If you have a dispute with your bill, please contact our billing department or call us at (713) 766-1096, and we will work with you to resolve any issues.
We strive to provide fair and competitive pricing for our services, and our pricing is comparable to that of traditional emergency rooms.
Yes, we offer payment plan options for patients who need assistance. You may contact us for more information about our payment plans.
Yes, we offer financial assistance programs for qualifying patients. Please contact our billing department for more information.
Directions and Parking
Our emergency room is located at 2752 Sunrise Blvd., Pearland, TX 77584.
We are open 24/7, 365 days a year, including holidays.
Yes, we have ample parking available on-site for our patients and visitors.
Yes, we have handicapped accessible parking available close to the entrance for patients who need it.
Yes, we have a designated drop-off area for patients who need assistance getting to the entrance.
General SilverLake ER Information
Yes, we have a pharmacy on site. We offer advanced pharmacy services that are designed to meet the unique needs of our patients.
Yes, we have private treatment rooms available for our patients.
Yes, we have board-certified pediatric emergency physicians and nurses who are specially trained to treat children and infants.
Yes, you can bring your own medication to the emergency center, but our physicians will need to verify it before administering it.
While we cannot guarantee that a specific doctor will be available, we will do our best to accommodate your request.
No, we specialize in emergency medical care and are not equipped to handle non-emergency medical needs.
Yes, we offer non-emergency medical services through our medical spa. At our Medical Spa, we combine a relaxed atmosphere with the latest technology to provide comprehensive, personalized care. We offer a range of medical spa treatments to help you achieve your beauty goals while promoting your overall health.
Contact us
Get in touch with us! We will get back to you as soon as we can.
